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Salesforce Report
IBM's Salesforce Report Exposes Why Most AI Projects Fail to Scale
October 22, 2025
Tom
3 min read
IBM's global study on how enterprises use agentic AI with Salesforce reveals why most AI projects fail to scale — and why ReplyFabric's ROI-first, governance-strong, human-in-the-loop design is exactly what enterprises need next.
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About the Author
Tom Vanderbauwhede is the founder & CEO of ReplyFabric, lecturer in AI at KdG University, and a seasoned entrepreneur with 25+ years of business experience. He holds master's degrees in Applied Economics, Business Administration (MBA), and Strategic Change Management & Leadership. Tom is passionate about building AI tools that reduce email overload and help teams focus on what matters.
Connect with Tom on LinkedIn and follow his journey as a founder.