Security isn't just how a system is built — it's how it is governed, operated, and continuously proven. ReplyFabric is actively pursuing ISO/IEC 27001 and SOC 2 Type II certification, with audits scheduled in the coming weeks.
ISO 27001 Certified. SOC 2 Type II in Progress.
ReplyFabric is built in alignment with two internationally recognised standards, with external certification audits scheduled in the coming weeks. The controls are in place today — certification makes them independently verifiable.
Quick Answer
AI systems processing email data introduce both technical risk — data handling, access, model interaction — and organisational risk — process, human oversight, accountability. Certification ensures security does not depend on individual decisions.
We're transparent about the stage we're at. ReplyFabric's security architecture is operational today; independent certification is the next milestone, scheduled in the coming weeks.
Security architecture defines how a system is built.
Certification proves how it is governed, operated, and controlled over time.
ISO/IEC 27001 is an international standard for managing information security through a formal Information Security Management System (ISMS). It's the system that says security isn't a feature — it's a governance discipline.
It ensures that security is:
SOC 2 Type II is an independent audit that verifies whether security controls actually work in practice over time. It's grounded in the Trust Services Criteria — five categories a service organisation's controls must meet.
Based on the Trust Services Criteria:
The two standards aren't competing — they're complementary. One defines how security is managed; the other proves that management actually works.
Defines how security is managed — policies, risk management, controls, governance.
Verifies that security works in practice — controls tested, evidence gathered, audit issued.
AI systems processing email data carry technical and organisational risk. Certification closes both — making security systematic, traceable, and independent of any individual decision.
Security in ReplyFabric operates on two levels — and certification covers both.
Certification is not a label — it's a system that must continuously hold. These are the invariants the ISMS refuses to break, on every request, at every layer.
ISO 27001 and SOC 2 Type II support enterprise adoption — turning internal security practice into the documentation, evidence, and processes procurement teams need.
Once audited, certification turns internal security practice into externally validated trust. The evidence is out of our hands — and that's the point.
Secure Email Data in AI Systems
Six layers of control, end-to-end.
Is AI Email GDPR Compliant?
Core compliance requirements explained.
GDPR Email Automation
Full compliance and security guide.
Why Human Oversight
Human oversight as a security layer.
AI Auditability
Traceability and transparency.
How ReplyFabric Works
Full product overview.