Security isn't just how a system is built — it's how it is governed, operated, and independently verified. ReplyFabric is ISO/IEC 27001 and SOC 2 Type II certified, providing independent assurance that our security controls are designed and operating effectively.
ISO 27001 Certified. SOC 2 Type II Certified.
ReplyFabric's security controls have been independently assessed against two internationally recognised assurance frameworks. We are ISO/IEC 27001 and SOC 2 Type II certified, providing independent verification of both our information security management system and the operation of our security controls.
Quick Answer
AI systems processing email data introduce both technical risk — data handling, access, model interaction — and organisational risk — process, human oversight, accountability. Independent assurance helps ensure that security does not depend on individual decisions, but is embedded in documented, repeatable and audited processes.
ReplyFabric's security architecture, policies and operational controls have been independently assessed. ISO/IEC 27001 certification and our SOC 2 Type II report provide external assurance that security is embedded in how we operate — not simply in how the platform was designed.
Security architecture defines how a system is built.
Independent assurance verifies how it is governed, operated, and controlled over time.
ISO/IEC 27001 is an international standard for managing information security through a formal Information Security Management System (ISMS). It's the system that says security isn't a feature — it's a governance discipline.
It ensures that security is:
SOC 2 Type II is an independent audit that verifies whether security controls actually work in practice over time. It's grounded in the Trust Services Criteria — five categories a service organisation's controls must meet.
Based on the Trust Services Criteria:
The two standards aren't competing — they're complementary. One defines how security is managed; the other proves that management actually works.
Defines how security is managed — policies, risk management, controls, governance.
Verifies that security works in practice — controls tested, evidence gathered, audit issued.
AI systems processing email data carry technical and organisational risk. Certification closes both — making security systematic, traceable, and independent of any individual decision.
Security in ReplyFabric operates on two levels — and certification covers both.
Certification is not a label — it's a system that must continuously hold. These are the invariants the ISMS refuses to break, on every request, at every layer.
ISO 27001 and SOC 2 Type II support enterprise adoption — turning internal security practice into the documentation, evidence, and processes procurement teams need.
Our ISO/IEC 27001 and SOC 2 Type II certifications turn internal security practice into independently validated assurance. The conclusions are based on external assessment and documented evidence.
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