Product | Features

All Features of ReplyFabric

ReplyFabric transforms your shared inbox into an intelligent system that understands, routes, and responds to emails automatically. Every feature is designed to reduce manual work and improve response quality.

Start instantly with a demo mailbox, or connect your inbox.

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ReplyFabric Dashboard

Core Email Processing

Understand and process every email automatically with full context.

  • AI email categorization
  • Intent detection
  • Workflow automation
  • Reply drafting
  • Routing and forwarding
AI Email Categorization & Workflow Automation

AI Replies & TruCheck

Generate accurate, validated email replies based on your knowledge and context.

  • Context-aware AI drafts
  • Company knowledge integration
  • Tone of voice control
  • TruCheck validation layer
  • Human review & approval
AI Email Replies & TruCheck

Multilingual Communication

Work across 17+ languages with full control over tone and knowledge.

  • 17+ supported languages
  • Dedicated knowledge per language
  • Tone of voice per language
  • Language-based routing
Multilingual Email Intelligence

CRM Routing

Make sure every email reaches the right person using customer data.

  • CRM-based routing (HubSpot, Salesforce)
  • Contact list mapping
  • Account manager ownership
  • Dispatch-only mode
CRM Dispatch & Account Manager Routing

Knowledge Intelligence

Use your FAQs, documents, and structured data to generate accurate replies.

  • FAQ knowledge base
  • Document processing (PDF, DOC)
  • Structured data (price lists)
  • Hybrid RAG approach
Knowledge Intelligence (Hybrid RAG)

Request Checklists

Detect missing information and request it automatically — no back-and-forth.

  • Missing information detection
  • Auto-replies requesting data
  • RFP workflows
  • Service requests and claims
Request Checklists

Inbox Integration

Works directly inside Outlook and Gmail. No new software required.

  • Native Outlook integration
  • Native Gmail integration
  • Folder and label synchronization
  • Outlook categories
Inbox Integration

Notifications & Collaboration

Keep your team informed and aligned without notification overload.

  • Desktop notifications
  • Slack notifications
  • Teams (coming soon)
  • Digest emails
  • Custom schedules
Notifications & Collaboration

Email Analytics & Insights

Understand how your inbox performs with real-time dashboards.

  • Email analytics dashboard
  • Filtering and reporting
  • Urgency detection
  • Sentiment analysis
Email Analytics & Insights

Continuous AI Learning

The system improves over time by learning from real usage patterns.

  • Compare draft vs final emails
  • Suggest improvements
  • Optimize instructions
  • Improve accuracy over time
Continuous AI Learning

Machine-to-Machine Detection

Automatically detect system-generated emails and treat them differently.

  • Detect no-reply emails
  • System notification handling
  • Reduce inbox noise
  • Improve AI focus
Machine-to-Machine Email Detection

Alias Management

Handle multiple email entry points with correct routing every time.

  • Alias detection
  • Map aliases to categories
  • Multi-entry inbox support
  • Consistent routing
Alias Management

Quick Answer

What features does ReplyFabric include?

ReplyFabric includes AI email categorization, intent detection, multilingual communication, CRM routing, knowledge-based reply generation with TruCheck validation, human-in-the-loop control, continuous learning, Outlook and Gmail integration, notifications, and advanced analytics.

Everything you need to automate your shared inbox

ReplyFabric combines AI understanding, smart routing, multilingual communication, knowledge-based replies, and human validation — all in one system. You have two options to get started: connect your Outlook or Gmail inbox, or start immediately with a demo mailbox — no setup required.

Integration

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Outlook or Gmail integration — process your real emails

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