ReplyFabric Help Center
How Can We Help?
Guides and answers for your shared inbox — setup, AI drafts, and everything in between.
Getting Started
Learn the basics of ReplyFabric and set up your team dashboard.
2 articlesMailbox Management
Connect Microsoft 365 and Google Workspace mailboxes, then manage how each one syncs, routes, and sends.
7 articlesAI Customization
Train the AI on your FAQs, brand voice, and specific drafting rules.
7 articlesTeam
Invite colleagues, and understand roles and permissions.
2 articlesBilling
Plans, payment methods, and invoices.
1 articleTroubleshooting
Resolve connection issues, sync delays, and manage your billing settings.
1 articlePopular Articles
Sign In & Connect: From First Login to a Working Shared Inbox
Getting Started · 4 min read
Demo Mailbox: Try ReplyFabric Without Touching a Real Inbox
Getting Started · 8 min read
Add a New Mailbox
Mailbox Management · 3 min read
Connecting Microsoft 365 Shared Mailboxes
Mailbox Management · 4 min read
Mailbox Settings: General
Mailbox Management · 4 min read
Mailbox Settings: Language Configuration
Mailbox Management · 2 min read
Frequently Asked Questions
No. Every reply is created as a draft in your mailbox, marked "Draft — not sent." A teammate reviews it, edits if needed, and clicks send. The human stays in the loop, always.
Still Need a Hand?
Talk to the people who built it. No bots on our side — that would be ironic.