Mailbox Management

Connect Microsoft 365 and Google Workspace mailboxes, then manage how each one syncs, routes, and sends. · 7 articles

Connect a Microsoft 365, Google Workspace, or demo mailbox from Mailbox Management — the same screen whether it's your first mailbox or your fifth.

Connecting Microsoft 365 Shared Mailboxes

4 min read

How to authenticate and connect shared mailboxes from Microsoft Outlook/M365 using secure OAuth 2.0.

Mailbox Settings: General

4 min read

Configure mailbox status, attachment/body processing, alias routing, and category structure resets.

Mailbox Settings: Language Configuration

2 min read

Set your mailbox's default language and add support for additional languages, which auto-creates matching categories.

Mailbox Settings: Details & Dispatch-Only Mode

3 min read

View mailbox connection details, and switch from category-based processing to forwarding emails straight to contact owners.

Mailbox Settings: Provider-Side Interaction

3 min read

Control which processing results become Outlook categories or Gmail labels, whether emails move to subfolders, get marked read, and per-category overrides.

Sending From an Alias in a Shared Mailbox (Microsoft 365)

11 min read

Turn on sending from aliases in Exchange, grant Send as on the mailbox, then send replies from a shared mailbox's alias address.