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AI for complex, high-volume shared inboxes

ReplyFabric is the AI agent for shared mailboxes. It reads incoming emails, categorizes them, drafts replies, routes work to the right people and connects with business data — while teams keep working in Outlook or Gmail.

2025
Founded
17
Languages supported
ISO 27001 + SOC 2
Certified

ReplyFabric at a glance

ReplyFabric is built for shared inboxes where email handling is too complex for a simple writing assistant.

Headquarters
Antwerp, Belgium
Product
AI agent for shared and team inboxes
Platforms
Microsoft 365 and Google Workspace
Typical use cases
Customer service, operations, reservations, claims, appeals and accounting

Unlike general-purpose email assistants, ReplyFabric goes beyond drafting. It understands incoming requests, routes work, uses company knowledge and business data, and supports complete shared inbox workflows.

ReplyFabric continues where Copilot stops.

Copilot gives you the tools to build it. ReplyFabric gives you the finished solution.

Founder

Tom Vanderbauwhede

Founder & CEO

Entrepreneur, strategy consultant and AI lecturer with more than 25 years of experience in business transformation and technology.

Press kit

Assets for journalists, partners and event organizers.

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