Connects to the systems you already run
ReplyFabric works on top of your inboxes and business software. Here is what we plug into today, and what is coming next.
No migration. No rip-and-replace.
Available today
Mailboxes, documents, commerce and file-based systems, ready to connect.
Mailbox
Outlook & Microsoft 365
Connect shared mailboxes over Microsoft Graph. ReplyFabric reads incoming mail, categorizes it, drafts replies and routes messages to the right folder or colleague.
Mailbox
Gmail
Link Google Workspace inboxes through the Gmail API. Incoming mail is classified, labelled and answered without changing how your team works.
Documents
SharePoint
Store attachments and extracted data in the right SharePoint library or list, and use your existing documents as a knowledge source for replies.
E-commerce
Shopify
Look up orders, customers and fulfilment status in Shopify so “where is my order?” emails get an accurate answer in seconds.
File transfer
SFTP
Drop structured output as CSV, JSON or XML on an SFTP server, or pick up reference files. The reliable route into older systems with no API.
Any system
Custom API
No connector yet? We map to any REST or SOAP endpoint or webhook your system exposes, so extracted data lands where your team needs it.
Coming soon
ERP, CRM and hospitality connectors in development. Want early access? Join the pilot.
ERP
Microsoft Business Central
Create and update sales orders, customers and items in Dynamics 365 Business Central straight from incoming email.
CRM
Microsoft Dynamics 365
Link emails to accounts, contacts and cases in Dynamics 365, and log customer conversations automatically.
Hospitality PMS
Oracle OPERA Cloud
Read reservations and guest profiles from OPERA Cloud so booking requests and guest questions are answered with live data.
How an integration works
- 1
Connect your inbox
Grant access to a shared mailbox in Outlook or Gmail. Your team keeps working where it always has.
- 2
ReplyFabric reads and decides
Every email is categorized, key data is extracted and a reply is drafted, using live data from your connected systems.
- 3
Data lands where it belongs
Results are written to SharePoint, your ERP, an SFTP drop or your own API, ready for the next step in your process.
Frequently asked questions
Which systems does ReplyFabric integrate with?+
ReplyFabric connects natively to Outlook and Microsoft 365, Gmail, SharePoint, Shopify and SFTP, and to any other system through a custom REST, SOAP or webhook integration. Connectors for Microsoft Dynamics 365 Business Central, Dynamics 365 CRM and Oracle OPERA Cloud are coming soon.
Do I need to migrate my mailbox or ERP to use ReplyFabric?+
No. ReplyFabric sits on top of the mailboxes and systems you already use. There is no migration and no rip-and-replace: your team keeps working in Outlook or Gmail while ReplyFabric categorizes, answers and routes email.
What if my system is not on the list?+
If your system exposes an API, a webhook or can read files from SFTP, we can connect it. We map ReplyFabric's output to the format and endpoint your system expects.
Can I request a connector that is marked as coming soon?+
Yes. Get in touch and tell us which system you use. Customers on the waiting list are involved early and can join the pilot before general release.
Don't see your system?
If it has an API, a webhook or reads files from SFTP, we can connect it. Tell us what you run and we'll show you how ReplyFabric fits in.
Talk to us